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Revotrad's Privacy Policy

Privacy Policy  
RevoTrad has a strict privacy policy with respect to our customer’s personal data. Any customer data is kept in strict confidence by RevoTrad, and is not disclosed to any third party without the consent of the customer. When you submit information through our website, email, chat session, provide it to our technicians or, use the Services, you(the "user") agree to our use of this information consistent with this privacy policy.

How we Collect Information

 

We provide user support services to consumers using web-based tools and software as well as through telephone support of our users. These tools may include software that enables us to remotely access and control a user’s computer with their permission. We require certain information and permissions from you to provide the Services.Information we collect may be provided by the user directly such as when requested by a form or on the phone by a Technicalnician.

Payment Information:

If you register for the Services, RevoTrad may collect credit card information, and other payment information. Like many companies, RevoTrad may use third party payment processing, payment gateways transactions to process and verify credit cards on our behalf. RevoTrad uses payment information to complete your transactions.

SECURITY OF YOUR PERSONAL INFORMATION

RevoTrad takes strict security measures to protect your personal information to prevent loss, misuse, unauthorized access, disclosure.

Remote Access:

While requesting support you may request for the problem to be resolved by enabling RevoTrad technicians to have access to and take control of your computer.RevoTrad uses software tools which enable you to grant control of your computer to an RevoTrad Technicalnician remotely over the Internet. The Remote access helps the RevoTrad Technicalnician to diagnose or correct problems without ever coming to the location of your computer.
The remote access is not taken  without your consent and we request that you remain present when our technicians are doing so.

Call Recording:

For our internal monitoring of quality of services provided ,  your support call maybe recorded.

NOTIFICATION OF CHANGES
RevoTrad reserves the right to change the privacy policy. Please check our website periodically for changes so that you are aware of our latest privacy practices.

QUESTIONS:
If you have any questions about our privacy policy you may email questions or inquiries to feedback@revotrad.com or suggestions@revotrad.com


Disclaimer :Revotrad, is an independent organization and a forerunner in Technical support services where our uniqueness lies in the different ranges of our products. Jeweled with certified technicians,Revotrad, does not represent or endorse any of the third-party companies. The trademarks, brand names and logos of other parties are used only for the endowment of information and should not be taken as any kind of accreditation as we respect every party.